Your privacy is extremely important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Our commitments to employees are governed by our internal employment policies.
In all instances we are committed to transparency with our customers, employees, and to protecting your data privacy.
What Information do we Collect?
You will be required to establish an account in order to take advantage of certain features of the Slapdash Service. If you wish to establish an account you will be required to provide us with information (including personally identifiable information and non-personally identifiable information). In addition, we may obtain your personally identifiable information from you if you identify yourself to us by sending us an e-mail with questions or comments.
Depending on your use of the Slapdash Service, we collect two types of information: personally identifiable information and non-personally identifiable information.
Personally Identifiable Information
Personally identifiable information identifies you or can be used to identify or contact you. Examples of personally identifiable information include your name, IP address, company name, job title, address, e-mail address, telephone number, and billing and credit card information.
Non-Personally Identifiable Information
Non-personally identifiable information is information, any single item of which, by itself, cannot be used to identify or contact you, including demographic information (such as age, profession, company industry, gender, current location, or zip code), IP addresses, browser types, domain names, and statistical data involving the use of the Slapdash Service. Certain non-personally identifiable information may be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-personally identifiable information when they are taken alone or combined only with other non-personally identifiable information (for example, your account preferences).
Why do we Need your Personal Data?
We do not sell any data, including your personal data. We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the Slapdash Service. If you registered with us, you will have been asked to check a tick box indicating your agreement to provide this data in order to access our services. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this policy, please do not use our platform.
Information we collect automatically when you use the Slapdash Service:
We collect information about you when you use our Service, including browsing our websites and taking certain actions within the Slapdash Service.
- Your use of the Slapdash Service: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the tasks, projects, teams and other links you click on; the type, size and filenames of attachments you upload to the Slapdash Service; Content you choose to upload to or make available through the Slapdash Service, such as text, images, audio, and video, along with the metadata associated with the files you upload or make available to the Slapdash Service; information associated with any content you upload to the websites or otherwise submit to us; frequently used search terms; and how you interact with others on the Slapdash Service.
- Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Slapdash Service. This device information includes your connection type and settings when you install, access, update, or use our Service. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience. How much of this information we collect depends on the type and settings of the device you use to access the Slapdash Service.
- Log files: We collect non-personally identifiable information through our Internet log files, which record data such as user IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Slapdash Service. This information may be used to analyze trends, to administer the Slapdash Service, to monitor the use of the Slapdash Service, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes, such as personalizing your experience on the Slapdash Service, and evaluating the Slapdash Service in general.
Information we receive from other sources
We receive information about you from other Service users, from third party services, and from our business and channel partners.
- Other users of the Slapdash Service: Other users of our Service may provide information about you when they submit content through the Slapdash Service. For example, you may be mentioned by someone else on a task, or a team member may upload content about you to Slapdash or access content about you via the Slapdash Service. We also receive your email address from other Service users when they provide it in order to invite you to the Slapdash Service.
- Other partners: We may receive information about you and your activities on and off the Slapdash Service from third-party partners, such as advertising and market research partners who provide us with information about your interest in, and engagement with, our Service and online advertisements.
- ClickUp's use of information received, and ClickUp's transfer of information to any other app, from Google APIs will adhere to Google's API Services User Data Policy, including the Limited Use Requirements.
Where and when is information collected?
Opt-out: You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; or (iv) any new processing of your personal data that we may carry out beyond the original purpose. Please note that your use of some of the platform may be ineffective upon opt-out.
Access: You may access the data we hold about you at any time by exporting your Team's data (if you are an admin) or by contacting us directly.
Amend: You can also contact us to update or correct any inaccuracies in your personal data.
Move: Your data is portable – i.e. you have the flexibility to move your data to other service providers as you wish.
Erase and Forget: In certain situations, for example when the data we hold about you is no longer relevant or is incorrect, you can request that we erase your data
You may contact us at firstname.lastname@example.org (with cc to email@example.com or 350 Tenth Ave 5th floor, San Diego, CA 92101 anytime for any other questions you may have about your personal data and our use of such personal data.
Where will Data be Transferred to?
Your data, including personal data that we collect from you, may be transferred to, stored at and processed by us and other third parties outside the country in which you reside, including, but not limited to the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By using our platform, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy. The only data we share with third parties is for analytics, error tracking, and marketing.
How Long will Data be Stored?
We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Slapdash Service unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
Do we Collect Information from Children under 16 years of age?
We are committed to protecting the privacy of children. The Slapdash Service is not designed for or directed to children under the age of 16. We do not collect personally identifiable information from any person we actually know is under the age of 16.
What do we do with the information we Collect?
In general, we use the information collected to provide you with a great overall experience using the Slapdash Service, to help us understand who uses the Slapdash Service, for internal operations such as operating and improving the Slapdash Service, to contact you for customer service and billing purposes, and to facilitate the delivery of our advertising in some cases.
We use your information to send you a welcome e-mail after you create an account, when you are invited to use the Slapdash Service, or when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the Slapdash Service. We always give you the option to unsubscribe in any email we send you.
We may also use the information gathered to perform statistical analysis of user behavior or to evaluate and improve the Slapdash Service. We may link some of this information to personally identifiable information for internal purposes or to improve your experience with the Slapdash Service.
When do we Disclose Information to Third Parties?
Laws and Legal Rights
We may disclose your information (including personally identifiable information) if we believe in good faith that we are required to do so in order to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court or regulatory order, or other valid legal process. We may disclose personally identifiable information in special circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, to detect fraud, or to protect the safety and/or security of our users, the Slapdash Service or the general public. We are subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
We also may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Third Party Platforms
If you have enabled features or functionality that connect the Slapdash Service to a Third Party Platform (such as by logging in to the Slapdash Service using your account with the third-party, providing your API key or similar access token for the Slapdash Service to a third-party, or otherwise linking your account with the Slapdash Service to a third-party's services), we may disclose the personal information that you authorized us to share. We do not control the third party's use of your personal information.
Other Users of the Slapdash Service and the Public
We may provide functionality that enables you to disclose personal information to other users of the Slapdash Service. In addition, you will be able to share the documents that are in your Third Party Platforms with other users when you create collaborative spaces, and these documents may include personal information. You may also be able to submit content to the Slapdash Service (such as comments, reviews, surveys, blogs, photos, and videos), and we will display your name, username, and a link to your user profile along with the content you submit. We do not control how other users or third parties use any personal information that you make available to such users or the public.
Sale of Business
Is the information collected through the Slapdash Service secure?
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. If applicable law imposes any non-disclaimable duty to protect your personally identifiable information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.
Could my Information be Transferred to other Countries?
Personally identifiable information collected on the Slapdash Service may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and the Slapdash Service may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using the Slapdash Service and submitting such information on it, you voluntarily consent to the trans-border transfer and hosting of such information. To the fullest extent allowed by applicable law, if you are a User accessing the Slapdash Service from a jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from those of the United States, please be advised that all aspects of the Slapdash Service are governed by the internal laws of the United States and the State of California, USA, regardless of your location.
California Privacy Rights
California consumers may make a request pursuant to their rights under the CCPA by contacting firstname.lastname@example.org with cc to email@example.com. Upon receiving a request, we will verify your request using the information associated with the Slapdash Service, including your email address. Government identification may be required. Consumer can also designate an authorized agent to exercise these rights on the consumer's behalf.
What Choices do I have regarding the Collection, Disclosure and Distribution of Personally Identifiable Information?
Do Not Track
The term “Do Not Track” refers to an HTTP header offered by certain web browsers to request that websites refrain from tracking the user. We take no action in response to Do Not Track requests.
Can I update or correct my personally identifiable information?
The rights you have to request updates or corrections to the information ClickUp collects depend on your relationship with ClickUp. Personnel may update or correct their information as detailed in our internal company employment policies.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
Whom do I Contact if I have any Privacy Questions?
By email: firstname.lastname@example.org
By postal mail or courier:
ATTN: Privacy Agent ClickUp
350 Tenth Ave 5th floor
San Diego, CA 92101
Subject to the next paragraph, we ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Slapdash Service or otherwise.
If you send or disclose any sensitive personal data to us when you submit user-generated content to the Slapdash Service, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our platform.